SanCrew Academy
Master the art of professional cleaning with our comprehensive training programs. From basics to advanced techniques, we've got you covered.
SanCrew Academy
Hereâs what youâll learn in this class
Course 1: Professional Conduct & Etiquette
Youâll learn how to represent SanCrew with professionalism in every customer interaction.
- How to respect property and protect client confidentiality
- How to present yourself neatly and make a strong first impression
- How to build trust with courtesy and professionalism
Course 2: Supplies & Vehicle Readiness
â Youâll learn how to manage your supplies and keep your car job-ready at all times.
- Which cleaning supplies and tools you need for different jobs
- How to organize your vehicle for safety and efficiency
- How to restock so youâre always prepared
Course 3: Customer Communication & Professionalism
Youâll learn how to handle communication from job acceptance to closing out.
- How to confirm details and update customers if anything changes
- How to handle delays, parking, or access smoothly
- How to deal with conflicts calmly and respectfully
Course 4: Cleaning Workflow & Safety Basics
Youâll learn the structure of a professional cleaning and how to stay safe on the job.
- How to prepare before starting (supplies, shoe covers, priorities)
- How to follow an efficient cleaning flow from start to finish
- How to practice safety with chemicals, tools, and lifting
Course 5: Cleaning Types & Service Packages
Youâll learn the differences between SanCrewâs cleaning services and how to explain them.
- Whatâs included in Standard, Deep, and Extreme Deep Cleaning
- Whatâs not included and how to explain add-ons
- How to confirm customer requests clearly before starting
Course 6: Home Cleaning Techniques
Youâll learn professional cleaning methods for every area of a home.
- How to clean kitchens: counters, sinks, and appliances
- How to clean bathrooms: toilets, showers, mirrors, and floors
- How to clean living areas & bedrooms: dusting, vacuuming, and tidying
Course 7: Final Check & Customer Walkthrough
Youâll learn how to wrap up a job and leave customers fully satisfied.
- How to double-check every room for missed areas
- How to reset the space and collect all supplies
- How to walk customers through the finished work
Course 8: Time Management & Efficiency
Youâll learn how to deliver quality results within the expected time.
- How to estimate cleaning times for different homes
- How to stay focused and avoid wasting time
- How to work as a team to be faster without losing quality
Course 9: Handling Emergencies & Issues
Youâll learn how to respond when unexpected problems come up.
- How to report and handle accidental damages
- How to respond to biohazards, pests, or unsafe conditions
- How to protect yourself by following SanCrewâs emergency protocols
Course 10: Technology & Reporting
Youâll learn how to use SanCrewâs app to track, update, and complete jobs.
- How to accept and close jobs through the app
- How to upload notes and photos for accountability
- How to use digital checklists to ensure quality
The Badge That Makes You Stand Out
â Finish your training and gain access to higher pay, trust, and opportunities.
â Higher Earning and Opportunities
After earning your Expert Badge, SanCrew will reduce its feesâputting more money back in your pocket
Stand Out
Customers are more likely to choose an Expert-level cleaner over a Beginner
Priority Offers
SanCrew gives larger, higher-value jobs to cleaners who hold an Expert Badge
Start Your Training Today
Join SanCrew Academy and become a certified cleaning professional. Start earning more while delivering exceptional service.