Frequently Asked Questions

Pricing is based on the size of your home, type of service, and cleaning frequency. Regular cleanings are more affordable per visit. We provide transparent, upfront pricing with no hidden fees. You'll see the exact cost before booking.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and digital payments through our secure portal. Payment is automatically processed after your cleaning is completed.

Our pricing is transparent with no hidden fees. The only additional charges might be for special requests outside our standard service, parking fees in certain areas, or late cancellation fees (less than 24 hours notice).

Yes! Regular customers save significantly. Weekly cleanings get the best rate, bi-weekly saves 10%, and monthly saves 5% compared to one-time cleaning rates. We also offer seasonal promotions and referral discounts.

Standard cleaning includes: dusting all surfaces, vacuuming carpets and rugs, mopping floors, cleaning bathrooms (toilets, showers, sinks), kitchen cleaning (counters, sinks, outside of appliances), trash removal, and bed making. We follow a detailed checklist to ensure consistency.

Yes! We bring all cleaning supplies, equipment, and tools needed. We use professional-grade, eco-friendly products that are safe for families and pets. If you prefer specific products, just let us know and we can accommodate your preferences.

Absolutely. All our cleaning professionals are fully insured and bonded. They undergo thorough background checks and receive ongoing training. We maintain comprehensive liability insurance for your peace of mind and protection.

We offer a 100% satisfaction guarantee. If you're not completely happy with any aspect of our service, contact us within 24 hours and we'll send a team back to address the issue at no additional charge. Your satisfaction is our top priority.