FAQs for Crew

Simply click "Join Now" on our website and complete the online application. You'll need to provide basic information, your availability, and any relevant experience. The process takes about 10-15 minutes.

You must be 18+ years old, have reliable transportation, pass a background check, and have the legal right to work. Previous cleaning experience is helpful but not required - we provide training!

Typically 3-7 business days after submitting your application and completing the background check. We'll keep you updated throughout the process via email and phone.

Yes! One of the biggest benefits of working with SanCrew is complete schedule flexibility. You can work as little as 5 hours per week or as much as 40+ hours - it's entirely up to you.

Most cleaning appointments are available Monday-Saturday, 8 AM to 6 PM. Evening and weekend slots are also available. You can choose which time slots work best for your lifestyle.

No! SanCrew provides all cleaning supplies and equipment. You just need to bring yourself and a positive attitude. This saves you money and ensures consistent, professional results.

Earnings typically range from $25-70 per hour depending on the type of cleaning service. Most part-time cleaners earn $600-800 per week, while full-time cleaners can earn $1,200-1,600+ per week.

You get paid every Friday via direct deposit to your bank account. We also offer an instant pay option if you need access to your earnings sooner for a small fee.

Absolutely! You keep 100% of all tips. Tips typically range from $10-50 per job, and satisfied customers often tip well for excellent service.

Yes! All SanCrew cleaners have free access to our comprehensive training program through SanCrew Academy. This includes basic techniques, advanced methods, customer service, and safety protocols.

Our support team is available 24/7 to help with any issues. You can call, text, or use the in-app chat feature. We're here to support you every step of the way!

Yes! All SanCrew cleaners are covered by comprehensive liability and bonding insurance while working. This protects both you and the customer in case of any accidents or damages.

Yes, the SanCrew app is essential for managing your schedule, communicating with customers, tracking earnings, and accessing support. The app is free and available for both iOS and Android.

We provide all standard cleaning supplies including eco-friendly products, microfiber cloths, vacuum cleaners, mops, and specialized tools. For unique jobs, additional equipment may be provided as needed.

Yes, you can cancel or reschedule jobs through the app, but we ask for at least 24 hours notice when possible. Emergency situations are understood - just contact support immediately.